We are one of the most experienced Managed Services Provider (MSP) in the market. Our Help Desk Operation Center operates 7x24 throughout the years and it follows the ITIL and ISO20000 Standards.
Our Managed Services cover over 30 major cities in Asia Pacific and the Rest of the World for our customers’ operations:
Function One aims to provide you a GLOBAL-ONE concept so that our managed services can serve all your regional offices in a simple and consolidated view, e.g. dedicated multi-lingual hotline, online help desk ticketing system, customized support workflow, local communication with your IT suppliers, etc.
Function One Managed Desktop (Cloud VDI) provides hosted desktop service to end users, storing, securing and backing up a user’s data. Customer can focus to grow the business and leaving us to help to maintain and support your desktop environment.
Function One Security Operation Centre (SOC) Service provides 7x24 Proactive Monitoring with Security Analysis and Incident Response by our Security Analysts in our SOC centres in Hong Kong and China. We also provide device management and consultancy service for a wide range of security technology solutions in the market in order to ensure an end-to-end operational efficiency.
Our Managed Cloud Services allow you to enjoy the power of Cloud Computing without the pain of becoming an expert in everything. We help customer to manage the area that you do not want to manage yourself in-house.